Amazon Ungating Invoices

1 Your Seller Information

• Legal business name — must match Seller Central exactly, including punctuation, capitalization, and legal suffixes (LLC, Inc., etc.)
• Business address — the address on file with your Amazon seller account

2 Invoice Details

• Invoice date within the last 180 days — Amazon will not accept older documentation regardless of the supplier
• Minimum 10 units per product — each product you want to get ungated for must show at least 10 units purchased
• Individual line items — each product on its own line with unit pricing, quantity, and extended total
• Product descriptions with brand names and identifiers — include UPC, EAN, or model numbers so Amazon can match products

3 Supplier Information

• Supplier's full legal business name — the registered company name, not a DBA or trade name
• Supplier's physical address — must be a street address, not a P.O. box. Amazon may verify this address independently
• Supplier's phone number — a working phone number that Amazon's team can call to verify the transaction
• Supplier's website — if available, including a website adds credibility and makes verification easier

Business Name Does Not Match Seller Central Registration

This is the number one rejection reason. Amazon compares the buyer name on the invoice character-by-character against your Seller Central registration. Even small differences—"LLC" vs "L.L.C.", a missing comma, or an abbreviated first name—will cause rejection. Before ordering, log into Seller Central, go to Account Info, and copy your exact legal name.

Invoice Older Than 180 Days

Amazon requires invoices dated within the last 180 days (approximately 6 months). This policy ensures you have a current, active relationship with the supplier. An invoice from 7 months ago—even from a legitimate supplier—will be rejected. If your previous invoice expired, you need to place a new order and get a fresh invoice.

Fewer Than 10 Units Per Product

Amazon requires a minimum of 10 units for each product listed on the invoice. This threshold is per ASIN, not per order. If you are applying to sell three different products in a brand, you need at least 10 units of each on the invoice—30 units total minimum. Orders of fewer than 10 units suggest you are not a serious commercial buyer.

Supplier Not Recognized as Authorized

Amazon maintains an internal database of known, authorized distributors. Invoices from unknown companies, retail stores, or unauthorized resellers are flagged and rejected. This is why where you buy matters as much as what you buy. Working with an established, verifiable supplier like Catalist significantly reduces this risk.

Missing Supplier Contact Information

Every invoice must include the supplier's full legal name, physical street address (P.O. boxes are not accepted), and a working phone number. Amazon's verification team may call the supplier to confirm the transaction. If any of this information is missing or uses a P.O. box, the invoice will be rejected without review.

Invoice Appears Edited or Altered

Amazon runs digital forensics on submitted invoices. Any signs of editing—mismatched fonts, pixel inconsistencies, white-out marks, or metadata showing the file was modified in an image editor—result in immediate rejection and potentially account-level consequences. Always submit the original PDF as generated by the supplier.